We were looking for our first property – a condo in North York area when we met with Ernestina. As new residents in Toronto and first time buyers with very little experience we had some reservations and also fears and wanted to have our parents with us. Without a hesitation she has accommodated us by including our parents in all showings and listened to all our input and opinions – always ready with great tips and advice for us. She was always punctual, provided us with all research before meeting us, carried printouts for all the properties which we visited and was willing to accommodate our schedule during weekends and non-business hours. And also during the buying process and negotiations she was always there with us every step of the way and provided professional referrals for inspectors, mortgage brokers and lawyers. She gave us calculated closing costs and was there for us during the closing to ensure everything went well – even after we received the keys. We felt safe and secure in our choices and during the whole process with her. Ernestina’s best quality – which we liked and really appreciated was that she was ready to wait with us for the right home and did not push us to put an offer on any property which we were not sure of. It took us awhile to find the right place but we were happy that we have waited until it felt right and we felt home. We are very happy in our new home and thrilled with Ernestina’s help and would confidently recommend her to others.
Prateek & Neha Ghiya (North York)